Business Services FAQ

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How do I know how much my tuition and fees are?

Email invoices are sent to students' East Georgia State College Cat Mail account after registration.  You can also check your Banner Web account to determine your tuition and fee charges.

If I am receiving financial aid, how can I determine if it has been processed and applied to my charges?

Check your Banner Web account to determine if your financial aid has been applied to your charges.

If my financial aid has been processed and I am receiving a refund, when will it be available?

East Georgia State College and HigherOne have formed a partnership to handle refunds. The first disbursement of Financial Aid Refunds for a semester is usually two to three weeks into the semester. Subsequent disbursement of Financial Aid Refunds will continue each Thursday. The financial aid disbursement date to your student account is not the date refunds are released to HigherOne.  If you are receiving a loan, the lender’s disbursement date is not the date refunds are released to HigherOne.

How will I receive my HigherOne MyOne Card?

After you have completed your registration, a card file will be sent form us to HigherOne.  The card will be mailed from HigherOne not EGSC.  The card will be mailed to the student’s legal address on file with the college. Don't lose your card or throw it away – It will cost you $20 to get a new one. Once you receive your HigherOne MyOne Card in the mail, visit to choose your refund preference. 

• When activating your HigherOne MyOne Card it will prompt you for an activation code…this is an 8 digit code made of your 2 digit birth month, 2 digit birth day followed by the last 4 digits of your Student ID number. For example:  A student who was born on 06/10/1992 with a Student ID of 930012345 their activation code would be 06102345.

Funds are sent from EGSC to HigherOne, who then disburses them according to your preference.  If you do not activate your card, you will not receive a refund. Funds are typically available for disbursement to HigherOne two to three weeks after classes start.

Why do I need to choose a refund preference with HigherOne if I am not receiving Financial Aid?

All student refunds are sent to HigherOne for disbursement.

Example:  Student pays for classes out-of-pocket and then withdraws – any money EGSC owes the student, because of the withdrawal, would be sent to HigherOne for disbursement. For HigherOne MyOne card questions, please contact Pamela Herrington at (478)289-2024.

Will I be able to use my financial aid to purchase books?

If your financial aid award amount has been “memo/authorized” to your student account and exceeds the amount of tuition and fees you owe, you may be able to charge books at the East Georgia State College Bookstore using a percentage of those funds.  However, you must give EGSC permission to deduct additional charges from excess financial aid.

How do I authorize EGSC to deduct additional charges from excess financial aid?

Four questions will pop up when you log in to Banner Web for the first time. These questions are asking you whether or not you want the Business Office to use your financial aid to pay for other charges such as books, prior semester charges, or non-institutional charges such as parking tickets, fines, etc.

If I don't receive financial aid, when must I pay my tuition and fees?

It is a Board of Regents policy that all tuition and fees are due upon registration.  Final fee payment deadline is the date by which all tuition and fees must be paid to prevent cancellation of your classes.  Final Fee Payment Deadline will be posted on the Academic Calendar and e-mail invoices will be sent to student Cat Mail accounts.

How and where do I pay tuition and fees?

You may pay tuition and fees using the following methods:

  • CASH – Payments by cash should be made at the Business Office on the Swainsboro campus. Our office at East Georgia State College - Statesboro does not accept cash amounts greater than $80.00.
  • CHECK or MONEY ORDER – Check/Money Orders must be made payable to East Georgia State College and can be mailed to the East Georgia State College, Business Office at 131 College Circle, Swainsboro, GA 30401.  Please notate the student ID number on the check/money order. Do not mail payments to the Statesboro address.
  • ONLINE –Tuition/Fee payments may be made online by check or credit/debit cards using the Student's Banner Web account. If you are paying by credit/debit card, you must pay online.  Payments for mandatory tuition and fees are not accepted in person  or over the phone.  If paying by credit/debit card, you will linked to PayPath for payment completion. PayPath accepts American Express, Discover Card, and MasterCard and charges a 2.75 percent convenience fee per transaction. **PayPath does not accept VISA!!!

Steps to Pay Tuition Online

  • Step 1: Go to the school website ( and Click on “my EGSC” and login
  • Step 2:  Look under External Applications and click on Banner Web icon
  • Step 3: When Banner Web opens click on Student
  • Step 4: When the next screen comes up click on Student Account
  • Step 5: Click on Account Summary and scroll all the way down to the end of the page. Step 6: You will have two options (Pay by Check/Savings or Credit Card Payment).
  • Step 7: Enter the Student ID and Pin. Click on the correct term
Where do I purchase a parking permit?

Students on the Swainsboro campus can purchase parking permits in the Business Office.  The cost is $15.00 per semester and is part of the mandatory tuition and fees charged to the student account.

Students attending EGSC - Statesboro will need to contact the EGSC-S Office for Parking/Transportation Permits at 912-623-2400. 

Students have four options in regards to the non-mandatory parking and transportation fees. 

  • Option 1) Purchase a parking permit to park at EGSC - S. The cost is $73.00 (non-refundable) per semester – Due at time of purchase
  • Option 2) Purchase an EGSC-S Bus Pass. The cost is $73.00 (non-refundable) per semester – Due at time of purchase
  • Option 3) Purchase both
  • Option 4) Purchase neither
What are your hours of operation?

Monday – Friday 8:00 am – 5:00 pm